Grayson National Bank’s Online Banking > Overview

Grayson National Bank’s Online Banking gives you 24 hour, 7 days a week access to your checking, savings, money market, certificate of deposit, and consumer loan accounts from your home or office computer. Grayson National Bank’s Online Banking combines convenience and flexibility while you easily conduct a wide range of personal banking transactions.

With Grayson National Bank’s Online Banking, you can:

• Review your deposit account information.
• Review your loan account information.
• Make transfers between accounts.
• Make payments on your Grayson National Bank consumer loans.

Sign up for Online Banking!

FREQUENTLY ASKED QUESTIONS

Q. Is there any special software required?
A. No. Just an internet browser that supports 128-bit encryption. The following browsers are all acceptable: Microsoft Internet Explorer version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.

Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, Grayson National Bank Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, Grayson National Bank will lock the entire session from use for 30 minutes. Should this happen more than three times, the lockout will become permanent and can only be cleared by a Grayson National Bank employee. Should you forget to logout of Online Banking, your session will automatically be terminated after 15 minutes of no activity.

Q. What if my ACCESS ID and/or PASSWORD does not seem to work?
A. There are a couple solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive. The second most common issue is a complete lockout of your account. If you were not sure of your PASSWORD, and began guessing or did not realize that you were entering your PASSWORD in the wrong case, you had only three chances to get it right. As a security feature, we lockout all accounts if an incorrect PASSWORD is entered on the third try. The lockout session will last for 30 minutes. If you initiate the lockout three times, then it becomes permanent. The only way to reset a lockout is to call our Customer Service Department at 1-276-773-2811 or 1-866-773-2811 (Toll Free) during regular business hours, and tell us you need to have your PASSWORD cleared and reset.